1. Introduction
Welcome to Wilmer Health, a brand of Gravity Medical Limited (Company No. 13111424), a company registered in England and Wales. By using our website, products, or services, you agree to be bound by the following terms and conditions. Please read them carefully.

2. Service Overview
Wilmer Health provides medical certificates and other related documentation through an online portal. All certificates and services are delivered by UK-registered doctors and aim to provide clients with valid documents for various purposes. Wilmer Health does not offer emergency medical care, medical consultations, diagnosis or treatment and our services should not be used as a substitute for direct medical attention.

3. Use of Services
3.1 Eligibility
Users must be over 18 years old to use our services.

3.2 Restrictions
Our services are for personal use only. Any commercial use of the services is prohibited unless expressly agreed upon in writing. Wilmer Health reserves the right to refuse service for any reason.

4. Medical Disclaimer
The information provided by Wilmer Health is for general information and documentation purposes only and does not constitute medical advice, diagnosis or treatment. Wilmer Health is not liable for any decisions made based on the documents we provide, nor for any actions taken by users after receiving these documents. We strongly advise consulting with your GP or another healthcare provider for medical advice and treatment.

5. Liability
Wilmer Health does not accept any liability for any direct, indirect, or consequential loss or damage arising from the use of our services. This includes, but is not limited to, loss of business, data, profits, or health issues resulting from actions taken based on the medical certificates or documents issued by Wilmer Health.

GDPR Compliance and Data Protection
6.1 Data Collection and Processing
Wilmer Health is committed to protecting your privacy and ensuring all data is handled in accordance with the General Data Protection Regulation (GDPR). We only collect personal data necessary to provide our services, and all data is processed lawfully, fairly, and transparently.

Gravity Medical Limited is the entity registered with the Information Commissioner’s Office (ICO) and acts as the data controller for all personal data processed in relation to Wilmer Health services.

6.2 Data Storage and Security
Personal data is stored securely and only retained for as long as necessary to fulfill our service requirements or comply with legal obligations. You have the right to access, rectify, and delete your data in line with GDPR provisions. For more details, please see our Privacy Policy.

7. Refunds and Cancellations
Due to the nature of our service, we do not offer refunds once a certificate has been issued, as the service is considered complete. Cancellations may be accepted prior to consultation with a full refund. Please contact us immediately if you wish to cancel.

8. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Amendments
Wilmer Health reserves the right to update or modify these terms at any time. Continued use of our services after any changes signifies acceptance of the updated terms.

Contact Information
If you have any questions regarding these terms, please contact us at hello@wilmerhealth.com.