Wilmer Health is committed to providing transparent, ethical, and clinically governed visa medical certification and supporting document services. This Disclaimer explains the scope, purpose, and limitations of our services, helping users understand how visa medical certificates and associated documentation should be used and interpreted.
Wilmer Health provides remote visa medical certification services only and does not provide medical treatment, diagnosis, or ongoing healthcare. All clinical services operate under structured clinical governance and are overseen by our Medical Director, Dr Andrew Smith MBChB BSc (Hons) MRCGP, in accordance with recognised professional standards, ethical obligations, and our organisational Code of Practice.
Effective Date: 1 February 2024 | Last Reviewed: February 2026 | Next Scheduled Review: February 2027
Wilmer Health provides visa medical certificates and supporting visa documentation services to assist individuals applying for international visas. This includes, but is not limited to, services supporting:
Visa medical certificates issued by Wilmer Health are intended for administrative visa documentation purposes only. Certificates confirm that, based on information provided and remote clinical review, no disqualifying medical risk factors have been identified in accordance with relevant visa medical certification expectations at the time of review.
Certificates are based on self-reported medical information, identity verification, and structured remote clinical assessment. They do not represent a comprehensive assessment of overall health or long-term medical fitness.
Wilmer Health does not provide emergency medical care, urgent treatment, diagnostic services, or medical management.
Our services do not replace care provided by your GP, primary care physician, specialist doctor, or local healthcare provider. If you experience symptoms, health concerns, or changes in your medical condition, you should seek appropriate in-person medical care.
If you require urgent medical assistance, you should contact emergency services immediately (999 in the UK, 911 in the USA, or your local emergency number).
Clinicians providing services through Wilmer Health may decline to issue a certificate where they believe further in-person medical assessment is necessary to ensure safety.
Visa medical certification relies entirely on the accuracy, completeness, and truthfulness of the information you provide.
By using Wilmer Health services, you confirm that:
Wilmer Health clinicians exercise independent clinical judgement and will only issue documentation where sufficient and appropriate information has been provided to support safe certification.
Providing inaccurate or misleading information may result in refusal or withdrawal of certification and may be reported where required by law.
Wilmer Health is not a government body and does not control or influence decisions made by embassies, consulates, immigration authorities, or the Spanish Ministry of Foreign Affairs.
While certificates are prepared by appropriately licensed medical doctors and designed to align with common visa medical documentation requirements, final acceptance always rests with the relevant visa authority.
Visa requirements may vary by country, consulate, and individual circumstances. Wilmer Health cannot guarantee:
Applicants are responsible for confirming current visa requirements with the relevant authority before submitting documentation.
Where applicable, Wilmer Health may assist with coordination of supporting services such as:
These services are provided through third-party specialists. Wilmer Health facilitates coordination only and does not control third-party processing times, authority decisions, or acceptance outcomes.
Third-party documentation remains subject to independent authority review and discretion.
All clinical services at Wilmer Health operate within a structured organisational clinical governance framework. Clinical oversight is provided by the Medical Director, supported by internal quality monitoring, ethical standards, and professional accountability processes.
Clinicians providing services through Wilmer Health:
Wilmer Health maintains internal governance processes designed to support ethical service delivery, clinical integrity, safeguarding awareness, and responsible use of medical certification.
Wilmer Health handles personal, identity, and medical data in accordance with applicable data protection legislation, including the UK GDPR and EU GDPR, and in line with recognised healthcare confidentiality principles.
Data collected for clinical certification is processed separately from website analytics or cookie-based data and is accessed only by authorised personnel for legitimate certification and governance purposes.
Wilmer Health applies information governance controls designed to protect confidentiality, data integrity, and appropriate access to sensitive information throughout the certification process.
Further information about how personal data is processed and protected is available in our Privacy Policy and Cookie Policy.
Wilmer Health provides services on a professional remote certification basis using reasonable skill and care. Services are dependent on the accuracy of information provided and on third-party authority decisions outside our control.
Wilmer Health is not liable for:
To the extent permitted by law, Wilmer Health’s total liability is limited to the amount paid for the relevant service.
Nothing in this Disclaimer limits liability where such limitation is not permitted by applicable law.
Wilmer Health supports responsible, ethical use of visa medical certification services. Users are expected to:
Our goal is to support efficient visa documentation while respecting clear clinical boundaries, professional standards, and public trust.
Wilmer Health reviews its Disclaimer, governance processes, and service standards periodically to ensure continued alignment with legal, ethical, and professional expectations.
Last Reviewed: February 2026
Next Scheduled Review: February 2027
If you have questions about this Disclaimer or require clarification regarding Wilmer Health services, please contact us via our Contact page or email hello@wilmerhealth.com.