Wilmer Health uses cookies and similar website technologies to support secure website operation, protect users, and improve the performance and reliability of our online services. This Cookie Policy explains what cookies are, how they are used on the Wilmer Health website, and the choices available to you regarding their use.
As a doctor-led provider of visa medical certification and supporting visa documentation services, Wilmer Health applies a cautious and proportionate approach to all data handling activities, including the use of cookies. Website data technologies are used solely for technical, security, and analytical purposes and are strictly separated from clinical assessment and medical certification processes.
All clinical services at Wilmer Health operate under the oversight of our Medical Director, Dr Andrew Smith MBChB BSc (Hons) MRCGP, and are supported by structured clinical governance, information governance, and ethical standards designed to protect confidentiality, integrity, and appropriate use of data.
Effective Date: 1 February 2023 | Last Reviewed: February 2026 | Next Scheduled Review: February 2027
Cookies are small text files placed on your computer or mobile device when you visit a website. They help websites function correctly, improve security, remember user preferences, and provide aggregated analytical information to support service improvement.
Cookies used on the Wilmer Health website may include:
Cookies do not provide Wilmer Health with direct access to your device or stored personal files.
Wilmer Health uses cookies in a controlled and proportionate manner to support secure operation of the website, protect users, and improve service performance. Cookies are never used for clinical decision-making and do not influence medical certification outcomes.
These cookies are required for core website functionality, security, and transaction processing. Without them, parts of the website may not function correctly.
Examples include:
Essential cookies do not store medical data or detailed personal health information.
Analytics cookies help us understand how visitors use the Wilmer Health website so we can improve usability, accessibility, and performance. Data collected is aggregated and anonymised.
Tools used may include:
Analytics cookies do not identify you personally and do not access medical questionnaire data or certification records. You may opt out of analytics cookies at any time.
Functional cookies allow the website to remember user preferences and improve the experience on return visits. This may include remembering settings such as region, language preference, or consent choices.
Where used, marketing cookies help measure the effectiveness of advertising or website traffic campaigns (for example, Google Ads). These cookies are optional and are never used to profile medical information, influence clinical review, or affect certification decisions.
You can manage or withdraw consent for non-essential cookies at any time.
You are in control of how cookies are used on your device. You can:
Guidance for popular browsers is available at:
Please note that disabling essential cookies may affect website functionality.
Wilmer Health works only with reputable third-party providers that operate in line with applicable data protection and security expectations. Third-party cookies used on our website may include:
Each provider operates under its own privacy and cookie policies. Wilmer Health does not control third-party cookie behaviour beyond selecting providers that meet appropriate data protection standards.
Cookie-derived data is used solely for technical, security, and analytical purposes. It is never used for:
Clinical services at Wilmer Health operate under the oversight of our Medical Director, with strict separation between website analytics data and clinical certification data.
Wilmer Health applies recognised healthcare data-handling principles, information governance controls, and ethical standards designed to protect confidentiality, integrity, and appropriate use of data.
For further information, please see our Privacy Policy and Terms of Service.
We review this Cookie Policy periodically to reflect changes in legal requirements, technology, or website functionality. Any updates will be published on this page with a revised effective date.
If you have any questions about this Cookie Policy or how cookies are used on the Wilmer Health website, you can contact us via our Contact page or by emailing hello@wilmerhealth.com.