Privacy Policy

1. Introduction
   Wilmer Health, a brand of Gravity Medical Limited (Company No. 13111424), respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Data Controller
   Wilmer Health operates under Gravity Medical Limited, which acts as the data controller for the personal data you provide to us. Gravity Medical Limited is registered with the Information Commissioner’s Office (ICO). For any data-related inquiries, please contact us at hello@wilmerhealth.com.

3. Personal Data We Collect
   We collect the following types of personal data:

• Identity Data: Full name, date of birth, and gender.

• Contact Data: Address, email address, and phone number.

• Medical Data: Medical history and information necessary to issue certificates.

• Technical Data: IP address, browser type, and details of your interaction with our website.

4. How We Use Your Data
   Wilmer Health collects and processes personal data only for the following purposes:

• Service Delivery: To provide you with medical certificates and related documentation.

• Communication: To communicate with you about our services, updates, and any inquiries.

• Legal Compliance: To comply with regulatory requirements and respond to legal requests.

5. Lawful Basis for Processing
   We process your personal data based on:

• Consent: When you give clear consent for us to process your personal data for a specific purpose.

• Performance of a Contract: When we need to process your data to provide the agreed-upon services.

• Legal Obligation: When processing is necessary for compliance with a legal obligation.

6. Data Retention
   We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Personal data will be securely deleted or anonymized when it is no longer needed.

7. Your Rights
   Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request access to the personal data we hold about you.

• Rectification: Correct any inaccurate or incomplete data.

• Erasure: Request deletion of your data, subject to legal limitations.

• Restriction of Processing: Request restriction on how we process your data.

• Data Portability: Request transfer of your data to another service provider.

• Object: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at hello@wilmerhealth.com.

8. Data Security
   Wilmer Health uses secure servers and encryption methods to safeguard your data. Access to your personal data is limited to authorized personnel who are subject to confidentiality agreements. We regularly review and update our security protocols to protect your data from unauthorized access, alteration, or disclosure.

9. Sharing of Data
   We may share your personal data with:

• Service Providers: For the delivery of our services, we may share data with trusted third-party providers who adhere to strict data protection protocols.

• Legal Obligations: Where required, we may share data with regulatory or legal authorities to comply with legal obligations.

10. International Transfers
    Your data is processed within the UK and the European Economic Area (EEA). If data is transferred outside the EEA, we ensure it is protected by safeguards like Standard Contractual Clauses or other legal mechanisms.

11. Cookies and Tracking
    Our website uses cookies to enhance your experience and gather information on site usage. Cookies are small files stored on your device, which you can manage through your browser settings. For more information, please see our Cookie Policy.

12. Updates to This Privacy Policy
    Wilmer Health reserves the right to amend this privacy policy to reflect changes in legal requirements or our data practices. Updated versions will be posted on our website, with a clear indication of the revision date.

13. Contact Information
    For any questions regarding this privacy policy or our data practices, please contact us at:

Wilmer Health
Email: hello@wilmerhealth.com