Wilmer Health is committed to providing an accessible, inclusive, and user-friendly website experience for all users, including individuals with disabilities or additional access needs. We recognise that accessibility is an important part of delivering responsible, trustworthy, and ethical digital services, particularly in the context of visa medical certification and supporting documentation processes.
This Accessibility Statement explains our approach to accessibility, the measures we take to support access, and how users can contact us if they experience any difficulty using the Wilmer Health website.
Effective Date: 1 February 2023 | Last Reviewed: February 2026 | Next Scheduled Review: February 2027
Wilmer Health aims to make its website and digital services accessible to the widest possible audience, regardless of technology, ability, or circumstance. Accessibility supports fair and equitable access to visa medical certification and supporting documentation services, and forms part of our broader commitment to transparency, inclusion, and responsible service delivery.
We seek to design and maintain our website in a way that supports usability, clarity, and ease of navigation for users accessing sensitive information and services.
We take reasonable and proportionate steps to improve accessibility across the Wilmer Health website. These measures include, where technically feasible:
Our aim is to reduce barriers and support access without unnecessary complexity.
Some elements of the Wilmer Health website rely on third-party services, such as secure payment processors, security tools, or embedded technologies. While we aim to select reputable providers that support accessibility and data protection standards, we do not have direct control over all third-party platforms.
Where limitations exist, we seek to minimise impact and welcome feedback to help identify potential accessibility barriers.
Accessibility is an ongoing process. Wilmer Health periodically reviews website content, structure, and user feedback to identify opportunities for improvement. We aim to address accessibility issues where reasonably practicable, taking into account technical feasibility, proportionality, and the nature of our services.
We do not claim formal compliance with any specific accessibility certification standard. Instead, we seek to align our approach with recognised accessibility principles and evolving best practice over time.
If you experience difficulty accessing any part of the Wilmer Health website, or if you require assistance or information in an alternative format, we encourage you to contact us. If you experience difficulty accessing any part of the Wilmer Health website, please contact us via our Contact page or email us directly at hello@wilmerhealth.com.
Information about how personal data is handled is available in our Privacy Policy. Further details about service scope and responsibilities can be found in our Terms of Service.
We value accessibility feedback and aim to respond constructively and within a reasonable timeframe.
This Accessibility Statement applies to the Wilmer Health website and digital services provided directly by Wilmer Health. It does not apply to external websites or services that may be linked to from our site.
Wilmer Health believes that accessibility supports dignity, inclusion, and user confidence. We are committed to improving access to our digital services in a way that reflects the trust users place in a doctor-led, ethically governed visa medical certification service.