Unfit to Travel Medical Certificate

Get an unfit to travel medical certificate in just 1 hour — delivered straight to your email.

£45.00

Unfit to Travel Medical Certificate

An Unfit to Travel Medical Certificate confirms that you are unable to travel or fly due to illness. This document is also often known as an Unfit to Fly Certificate, Unfit to Travel Letter, or Not Fit to Fly Certificate. It is frequently requested by travel insurers, airlines, and holiday providers to help them understand the medical reason for your need to cancel, refund, or reschedule your booking.

At Wilmer Health, we provide same-day unfit to travel certificates. Every certificate is issued by a UK GMC-registered doctor and includes a QR code for easy verification, giving travel providers the confidence they need to accept your claim.

A frustrated and disappointed woman looking at her mobile phone after having to cancel her travel plans due to unforeseen illness.
Unfit-to-Travel medical certificate displayed on an iPhone, provided by Wilmer Health, officially documenting the individual as Not Fit to Fly or Unfit to Fly due to medical reasons.

How to get an Unfit to Travel Medical Certificate

Getting an unfit to travel medical certificate with Wilmer Health is quick and convenient. Just follow these three simple steps:

1

Complete the Online Form

Fill out our online questionnaire with details about your medical condition and travel plans.

2

Doctor's Review

Our UK-registered doctors will review your information and prepare your medical certificate.

3

Receive your Medical Certificate

Your unfit to travel letter is sent to your email the same day, and secured with a unique QR code for verification.

Is this the same as a Not Fit to Fly Certificate?

Yes. Our unfit to travel certificate is also known as a Not Fit to Fly Certificate. It’s a single document you can use with airlines and other travel providers to confirm you are unable to travel due to medical reasons.

Person holding an iPhone displaying an online unfit to travel medical certificate from Wilmer Health, issued by UK-registered GMC doctors. This is also called an unfit to fly certificate, unfit to fly letter, not fit to fly certificate and not fit to fly letter.

What information do I need to provide?

To get a doctor’s note for travel cancellation, you’ll need to complete our online questionnaire. This form will ask for the following details:

No appointments are needed, and the entire process is handled online.

Key Information in Your Unfit to Travel Medical Certificate

Here’s what you can expect from our doctor’s notes for travel cancellation and unfit to fly certificates:

“We understand how stressful unexpected sickness and travel disruptions can be. With our simple online process, obtaining an Unfit to Travel certificate is quick and hassle-free. Fill out our form, and one of our doctors will provide your certificate within just a few hours. Our certificates are recognised by airlines and travel insurers worldwide, and give you the support you need to manage your travel plans.”

Dr Simon Shaw, Chief Medical Officer and Co-Founder at Wilmer Health

“We understand how stressful unexpected sickness and travel disruptions can be. With our simple online process, obtaining an Unfit to Travel certificate is quick and hassle-free. Fill out our form, and one of our doctors will provide your certificate within just a few hours. Our certificates are recognised by airlines and travel insurers worldwide, and give you the support you need to manage your travel plans.”

Dr Simon Shaw, Chief Medical Officer and Co-Founder at Wilmer Health

Why People Choose Wilmer Health

Rated 4.9 / 5.0 based on 43 reviews

Why Choose Wilmer Health

If you are unable to fly due to medical reasons or your health has affected your travel in any other way, we can help. We offer a quick, convenient, and online service that stands out from the rest:

Man looking at his screen, relieved to find Wilmer Health to get a medical certificate online.

When might you need a Not Fit to Travel Certificate?

A doctor’s note may be required for any medical reason that makes it unsuitable for you to travel. At Wilmer Health, some of the common scenarios we encounter include:

Why is a Doctor's Letter for Travel Cancellation needed?

To amend your travel plans due to health reasons, a doctor’s letter may be requested as proof. Without it, your claim for a refund or amendment may be rejected. With a doctor’s letter for travel and holiday cancellation, you may be eligible to make a travel insurance claim, cancel or postpone flights, adjust hotel bookings, and receive refunds for other related expenses (e.g., excursions, car rental, tour fees, etc.).

Can I use this doctor's letter for a travel insurance claim?

Yes, our certificates can be used to support travel insurance claims related to illness. Our doctor’s notes are compliant with international travel insurance standards, and include the medical information your insurer may need to process your claim. This includes details of your condition and why travel was advised against.

A sad woman leaning on her suitcase after having cancelled her travel plans due to unexpected illness.

Can I use this medical certificate for flight cancellation?

Yes, if you’re unable to fly due to medical reasons, our certificate can support your request for flight cancellation, rescheduling, or refunds. Our doctor’s letters are widely accepted by airlines worldwide, and provide trusted documentation of your medical need to change your flight plans. Your airline can trust that a GMC-registered doctor has reviewed your case, and verify the document using a unique QR code.

Is your service only available in the UK?

Although we are UK-based, we offer worldwide service for unfit to travel and unfit to fly letters. With our online assessment, you can get an unfit to travel certificate no matter where you are.

Can My NHS GP provide this letter?

Your NHS GP or doctor may be able to provide a medical letter for travel cancellation. However, many do not issue these documents due to insurance restrictions or appointment availability. Waiting times can also be unpredictable, often taking several weeks.

In contrast, online services offer a faster and more convenient alternative. At Wilmer Health, we issue Not Fit to Fly and Unfit to Travel letters within just a few hours. Our efficient online service saves you from long waits and the stress of booking an appointment.

A yellow suitcase in the context of Wilmer Health's travel medical certificate services.

Frequently Asked Questions

What is a doctor's note for travel cancellation?

A doctor’s note for travel cancellation is a document confirming that you are unfit to travel due to a health condition. This note can be submitted to airlines, travel insurers and holiday operators to request a refund or to reschedule your trip.

A not fit to fly certificate is a document that confirms you are not medically fit to travel by air. It can be used to cancel or reschedule your flight or trip, subject to the airline or travel insurer’s policies.

An unfit to fly certificate is specifically for air travel, while an unfit-to-travel certificate covers all forms of transportation and travel, such as flights, cruises, trains, or buses. At Wilmer Health, we issue a single certificate that includes all modes of transport.

At Wilmer Health, you can obtain a same-day doctor’s note for travel cancellation by following these three steps:

  1. Complete our online application form.
  2. Let our doctors review your case.
  3. Receive your medical certificate to your email inbox within just a few hours. 

At Wilmer Health, all certificates are issued and sent via email the same day if your request is submitted before 9pm (British Standard Time). 

After submitting your medical questionnaire, here’s what happens next:

  • A UK, GMC-registered doctor will carefully review the information you provided.
  • If your case is deemed appropriate, the doctor will issue your travel cancellation note.
  • You will receive your certificate via email the same day.

If the doctor has any additional questions about your application, they will reach out to you via email or telephone to gather the necessary information.

Yes, if the doctor determines that you are ineligible for a travel cancellation certificate, we will issue a full refund.

Yes, if you have any additional forms that require signatures, please upload them when submitting your application. There is a one-time fee of £25 for processing each additional document.

Wilmer Health offers competitively priced same-day doctor’s notes for travel cancellation at just £45, with global availability.

If we are unable to issue a medical letter, we will provide a full refund – no questions asked. However, once your case has been assessed and your medical letter has been issued, we cannot offer a refund.

You can use our doctor’s note for travel cancellation to request refunds or changes for travel expenses, including airline tickets, flight cancellation, travel insurance claims, hotel bookings, tours, or other travel related costs.

A doctor’s note for travel cancellation can often support your refund request, but it’s essential to check your ticket’s terms and conditions and contact the airline directly.

Yes, a doctor’s note is usually required to support medical-related travel insurance claims. Please check your insurance policy for specific requirements.

Yes, many airlines allow passengers to reschedule flights using an unfit-to-fly letter. This letter confirms your inability to travel due to medical reasons, which airlines may accept for rescheduling.

Yes, a doctor’s note for travel cancellation can be issued for a child. A parent or guardian must provide the necessary medical information on behalf of the child when filling in our online application form.

Yes, we provide unfit-to-travel medical certificates worldwide. Whether you’re at home or abroad, our online service ensures you receive a valid doctor’s note for flight cancellations or travel disruptions, for just £45.

A “not fit to fly” letter includes a medical explanation of your condition and details why you are unable to travel. It is signed by a doctor and can be used to support travel cancellations or refund requests.

For any specific requirements or questions, you can contact us at hello@wilmerhealth.com, and we will be happy to assist.

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